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<p id="isPasted">When your order is shipped, you will receive a tracking number at the email address you provided at checkout.</p>

When your order is shipped, you will receive a tracking number at the email address you provided at checkout.

How will I know when my order has shipped?

Ordering

Logging Into Your Account

Where do you ship to?

Where can I access my account dashboard?

Where do you ship from?

How long does it take for you to ship out orders?

How do I use a coupon code or gift e-certificate?

Will there be any delays because of Covid-19?

How Much Does Shipping Cost?

Do you deliver to PO Boxes?

What shipping carriers do you use?

Delivery

Can I Track My Order?

What if I have not received my order?

Do I have to sign for my package?

What Is Your Shipping Policy?

Shipping

Can I return my product?

What if my order arrives damaged or I'm missing an item?

Do you have a Return Policy?

Start A Return

Returns & Exchanges

What is your Cookie Policy?

What is your Privacy Policy?

Do you have a Terms and Conditions Policy?

Do you have a disclaimer policy?

Privacy & Security

Do the Gift e-Cards expire?

How do I check if I received a Gift e-Card?

What is the return/refund policy for Gift e-Cards?

Can I cancel my Gift e-Card order?

What is the difference between Gift e-Cards and physical Gift Cards?

What if I entered the recipient's email address incorrectly?

Gift e-Cards

What is the option to pay in installments on Shop Pay?

Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

Is there a limit to how much I can spend on a single Shop Pay Installments order?

Can I buy gift cards with Shop Pay Installments?

Are there late fees?

What if I make a return on a purchase made through Installments with Shop Pay?

Installments with Shop Pay

How do I participate?

How Can I Earn Points?

How Can I Spend My Points?

If an order is canceled or returned, will the points be automatically deducted once the refund is done in Shopify?

If someone who received a referral code cancels or returns a purchase does this update the balance of the person who gave the referral (deduct points)?

Loyalty and Rewards

Is there a rewards landing page?

How will I know when my order has shipped?Updated 5 months ago